Save Money with a Team of Experts
Save money on hiring additional resources with our bench of US-based certified experts.
Peace of Mind
Your environment is monitored and managed 24/7/365 by a team of certified experts. We work while you sleep!
We take care of patching and daily tasks so you can focus on your business priorities.
Why are Companies engaging MSPs for Co-Managed IT Services?
Companies are turning to MSPs for help as it is becoming increasingly difficult to keep up with the quickly evolving IT demands. In recent years, there has been an increase in security risks, ransomware attacks, and difficulty finding highly skilled IT resources. Much of the workforce has gone remote, significantly adding complexities to these challenges. EPLEXITY helps customers alleviate these issues while saving them time, money, and maintaining best practices.
Co-Managed IT Services Offerings
EPLEXITY offers a variety of Co-Managed IT Services, customizable to your needs. Our certified experts become an extension of your IT team to help fill any gaps and #backITup 24/7/365.
System Operations for Server
Work with certified IT systems experts in major technologies (Microsoft, Cisco, AWS & More). Included in our SysOps for server offering are:
- ITIL-based Systems Management
- Service Management Reporting and Dashboard
- Advanced backup and disaster recovery
- Proactive 24/7/365 Monitoring
- Cost Optimization
- T1-3 Incident Management
- Configuration guidance
System Operations for Network
Monitor and manage your network 24/7/365 with EPLEXITY’s SysOps for Network. Included in this offer:
- Virtual Chief Information Officer on demand 24/7/365
- Perform maintenance during designated windows
- Unlimited access to tier 1-3 resources
- 15-minute Service Level Agreement (SLA)
System Operations for End-users
EPLEXITY’s helps IT teams free up bandwidth from low-level tasks 24/7/365. Included in this service:
- Proactive maintenance, monitoring, and security for all IT systems
- Helpdesk providing onboarding, service request and T1-3 support needs
- Service Management Dashboard and Monthly Reporting
- Backup management and disaster recovery
- 15-minute response guarantee
- Options for on-demand dispatch for onsite
- Dedicated CSM and vCIO for continued service alignment and IT strategy
Security Operations for Endpoint
EPLEXITY’s SecOps team helps #backITup to keep your infrastructure safe, secure, and operationally optimized.
SecOps for Endpoint includes:
- Enterprise Managed Logging and monitoring for critical systems
- SIEM, Vulnerability scanning and Threat Intelligence.
- Includes 24/7 Managed Security Operation Center (SOC) Services
- SIEM software powered by SumoLogic.